BEFORE BOOKING
Which programme is right for my child?
ALL our programmes are suitable for all teens as they have similar content and structure, operating in very popular destinations. However, if your child prefers outdoors adventure, we have a bit more of such experiences in Cyprus and Portugal.
What English level is required?
A2 level is the minimum needed in order to comfortably and actively follow the course and the recreational activities.
Is this suitable for a first-time camper?
Absoutely!! With our experienced team, we work closely to support and encourage first-time campers to enjoy every moment by actively participating in all activities.
What ages can attend?
From 13 to 17 years old. If the child will join one of the group trips organised by some partners, then we accept 11-17
SAFETY
How are children supervised?
24/7 our teams are available and near the children for any situation that may arise. Children are not allowed to be outside the camp base alone!
Where do staff sleep?
Staff sleep next to the rooms / tents in the same residence/camping where the children stay.
Can children leave the campus independently?
Children are NOT allowed to leave the campus without the escort of one of our staff.
What happens in an emergency?
Our staff will intervene and take steps to help the children in need and making sure that the children get necessary professional help immediately. Our staff are trained in first aid techniques, and we identify the nearest emergency medical support unit to our location, so that we act right away!
PRACTICAL
How do airport transfers work?
Our representative meets the children who arrive at the indicated airport of our programme, and escorts them to the residence in groups of 3 or more children.
What should my child bring?
Comfortable clothes and sports shoes for an active participation, toiletires and few other items for a summer programme. Please see details in our list.
Can they use their phone?
At very limited times, during rest time.
How does laundry work?
Depending on the location of our programme, we have access in using the laundry facilities of the one of the residences we are accommodated, at an extra charge.
MONEY
What’s included in the price?
- Shared room ( 2-4 persons ) with private bathroom.
- 3 meals/day
- Over 20 Fun / cultural activities in total, including the camping on the mountains( Cyprus and Portugal )
- Airport transfers both ways
- Language course with all needed materials
What isn’t included?
For a more complete list , please check the section of Additional Services , while doing the booking of the selected programme.
What is the registration fee?
We have the registration fee to cover the expenses of handling each enquiry and booking and maintaining our automated customer support. The fee is 140 euro/ pounds, in the EU/UK.
What is the cancellation/refund policy?
A complete payment of the programme needs to take place by 31st May. Any cancellation before 30 april, we offer a full refund of payment made, minus registration fee.
Any cancellation made by 31st May, we give 75% refund.
Any cancellation made during June, we give 25% refund.
Any cancellation from 1st July onwards, no refund.
HEALTH
How do you manage allergies?
We require all relevant health and medical information of the child during the booking process. Based on this information, we prepare our plan accordingly, including adjustments in meal plans, protection in activities etc.
What happens if my child becomes ill?
Depending on the seriousness of the sickness, we will act accordingly. Of course in each case, we will notify the parents to be informed. If the situation requires, we will address the matter with the help of the emergency unit of the nearest hospital.
How are medications handled?
Medications are administered only based on the information and consent provided by the parents and doctors.
OTHER USEFUL INFO
How we select our teams?
We make sure in providing mature, professionally trained, fun and motivated staff. We employ numerous teachers and activities supervisors/camp counselors with extensive experience working with children.
We personally interview every staff member, who must have excellent references, impressive experience working with children and a willingness to dedicate their summer to the care and supervision of our campers-students.
In addition, we conduct national background checks on all staff members before they arrive at one of our locations.
How we assign children in rooms?
Before we make room allocation, we collect some personal information from the parents about the child, such as hobbies and interests, before arriving at our camp.
Apart from gender and age, we use the collected information of hobbies and interests to place children in rooms near others with similar interests to ensure that from the very first day your child will connect easily with other students.
Where do most participants come from?
Most students come from various European countries, about 70%. On average in each session with about 20-30 students, we will have 4-5 countries represented. This international mix helps students to use only English as the language of communication, especially during outside the classes activities.
Which is the profile of out activities staff/camp counsellors?
Counselors-ACTIVITIES supervisors are young adults with experience of over 4 years in camps or as teachers, from various European and other countries. Most are over the age of 24. With a camper-to-staff ratio of 8:1, counselors have the opportunity to provide each camper extensive, constant personal attention.
What is the structure of our programme?
As we offer unique programmes, operating in 2 or 3 cities within each country, we do not have a typical daily programme. Overall , our programme is divided into 2 main types of daily programme 1. Days with lessons & activities and 2. Days with activities only.
A day with lessons has in the mornings 4-5 lessons of English and after rest we have some cultural or fun activity during the afternoons and evenings.
A day with only activities is dedicated fully from morning till late evening to various fun and cultural activites, such as sports, hiking, climbing, cultural walks-scavenger hunt in various cities, visit to a museum or historical sight.
